
In 2020 Thakur appeared in her second Netflix venture, the four-part anthology horror film Ghost Stories. Later in 2019, Thakur starred as the fictional character Sivagami in the web series Baahubali: Before The Beginning, a Netflix distribution and spin-off to the blockbuster Baahubali franchise. While Batla House grossed over ₹1.11 billion (US$15 million) worldwide, Super 30 impressed everybody with a global collection of ₹2.08 billion (US$28 million) worldwide, and both of them were commercially successful. In the same year, she played John Abraham's wife in Nikkhil Advani's thriller Batla House, based on the 2008 Batla House encounter case. Thakur's Bollywood debut came in 2019 with Vikas Bahl's biographical movie Super 30, narrating the story of mathematician Anand Kumar (played by Hrithik Roshan in the film) and his educational program of the same name, in which she portrayed Kumar's love interest. The film flopped at the box office, but Thakur was praised for her portrayal of Sonia. For preparation, Thakur stayed at a brothel to study the body language of prostitutes. The film was released in September 2018 after various delays and featured her in the titular role of a village girl who brings to light issue of global human trafficking. In 2012, Thakur began work on the international film Love Sonia, for which she stayed at kolkata. She then performed dance in a special episode of &TV's SauBhagyalaxmi, and took a retirement from television.

The show received positive reviews from critics in critical reception.

The show, co-starring Sriti Jha, Shabir Ahluwalia, Arjit Taneja, and Supriya Shukla, started airing on 15 April, and saw Thakur portray Bulbul Arora, a woman who along with her elder sister (played by Jha) helps their mother (played by Shukla) run a marriage hall.

In February 2014, Thakur signed Zee TV's soap opera Kumkum Bhagya, for which she began shooting the following month. Later in 2013, Thakur appeared in an episodic appearance on the mystery thriller Har Yug Mein Aayega Ek – Arjun, in which she played a journalist named Sakshi Anand. While attending college, Thakur signed a lead role as Gauri Bhosle opposite Mohit Sehgal in the Star Plus series Mujhse Kuchh Kehti.Yeh Khamoshiyaan.
